Frequently Asked Questions

How long does shipping take?
Orders usually arrive within 7–14 business days depending on your location and demand levels.

Do you ship internationally?
Yes, AFCFLAIR ships worldwide. Shipping times may vary depending on country and customs processing.

How can I track my order?
Tracking information will be provided where available once your order has been dispatched.

What payment methods do you accept?
We accept payments through PayPal, including Apple Pay, debit cards, and credit cards.

Can I return or exchange an item?
If there is an issue with your order, please contact us within 14 days of delivery and we will do our best to resolve the issue.

What should I do if my item arrives damaged?
Please contact us through Instagram with photos of the damaged item and packaging so we can help resolve the issue quickly.

How do your shirt sizes fit?
Our shirts generally fit true to size. If you prefer an oversized fit, we recommend sizing up.

Are your products officially licensed?
AFCFLAIR is an independent fan-based brand and is not officially affiliated with Arsenal Football Club.

How can I contact support?
You can contact support through Instagram @afcflair.

How long does it take to receive a response?
We aim to reply to all Instagram support messages within 24 hours.

Can I cancel or change my order after placing it?
If your order has not yet been processed, we may be able to make changes. Please contact us as soon as possible.

Will sold out items restock?
Some products may restock depending on demand, while others may remain limited edition releases.

Do you offer limited edition drops?
Yes, many AFCFLAIR products are released as limited edition designs inspired by major Arsenal moments and football culture.

How do giveaways work?
Giveaway rules and entry requirements are always explained within the giveaway post on our social media pages.

Where can I follow AFCFLAIR updates?
Follow @afcflair on Instagram and our official website for updates on new drops, giveaways, and future releases.

Do you collaborate with brands or creators?
Yes, AFCFLAIR is open to collaborations with brands, creators, and football-related businesses.

How often do you release new products?
New products and designs are released regularly, especially around major Arsenal and football events.

Can I feature AFCFLAIR products on social media?
Absolutely — we love seeing customer photos and content featuring AFCFLAIR products. Make sure to tag @afcflair.

Do you offer custom designs or requests?
At the moment we mainly focus on our own collections, but some custom requests may occasionally be considered.

What happens if my order is delayed?
Delays can occasionally happen due to demand or shipping providers. If your order takes longer than expected, please contact us through Instagram support.